FREQUENTLY ASKED QUESTIONS
PAYMENT SCHEDULE & BOOKING PROCESS
Our standard payment schedule is the following:
• 30% down payment to reserve the date
• 30% payment 3 months before your event date
• 40% final payment 2 weeks before your event date
* Bookings less than 3 months before the wedding require a 50% down payment to reserve the date. The final 50% payment is due 1 week before your event date.
For Canadian clients, e-transfer is our preferred method of payment. If necessary, we can also accept direct PayPal payments and credit card payments through PayPal.
All bookings are managed online through a secure website. When you are ready to proceed you will receive a link to a finalized quote, contract, and payment option.
The music is a key element of your video. Copyright protection laws prohibit the use of most mainstream music in our videos. We subscribe to a vast online library of music from which we own the rights to pull music from. For your video, we will incorporate the general vibe of the day with the flow of the shots to make music selections.
If you would like to choose your music, this can absolutely be accommodated, however you will need to make your selection from our music licensing site. Please let us know if you would like to do so and we will give you access to our music library.
Paul is a licensed drone operator and drone coverage is included in most of our packages. Drone flight must be allowed at your venue and is dependent on weather conditions. Paul uses the drone primarily for landscape and scenery shots and typically takes his shots before your wedding begins. If there is a particular type of drone coverage that is important to you, please let us know.
Editing times vary depending on the products you have requested. Please see below, for a timeline of when you can expect your videos. If you need your video for a special date, there is the option to upgrade to a Fast Edit. This can be applied to Highlight Videos and Feature-Length Films and you will receive your product in three weeks.
"Next Day" 60 Second Video Teaser: This video is typically delivered the day after your wedding. In the event of a very busy wedding weekend, the video is guaranteed to be delivered within 48 hours.
3-4 Minute Highlight Videos: This video will be delivered within 3 months of your wedding date.
5-7 Minute Highlight Videos: This video will be delivered within 3 months of your wedding date.
12 - 15 Minute Feature-Length Films: This video will be delivered within 3 months of your wedding date.
Ceremony Video: This video will be delivered within 3-6 months of your wedding date.
Speeches and First Dance Video: This video will be delivered within 3-6 months of your wedding date.
Documentary Wedding Movie: This video will be delivered within 3-6 months of your wedding date.
VIDEO COVERAGE DISCREETNESS
We will shoot your day as it naturally unfolds with minimal interference. We believe that capturing candid emotion creates the most beautiful videos. We shoot mostly on a gimbal which allows for quick reactions and a more discreet presence during your day. During key moments (first look, ceremony, speeches, first dance) we will set up one or two static tripod angles to best capture the moment.
We will happily travel any distance to capture your wedding! A travel fee will be applied to any wedding exceeding 100km from Squamish, BC. You will receive a customized travel quote upon inquiry.
Deposits made are non-refundable, but completely transferrable to alternate dates (pending availability) and services. We do no charge a rescheduling fee.